Enhance your food presentation at the restaurant or enjoy some light grilling at home with this tabletop grill (or mizu konro). This konro grill is "Banko-yaki" or "Banko ware". It refers to a type of Japanese pottery that is known for its heat-resistant properties, making it suitable for use in high-temperature cooking and serving. Banko-yaki is primarily produced in the Mie prefecture of Japan.
Small portions of meat, fish and/or vegetables can be cooked with small pieces of binchotan placed underneath. This "mizu konro" comes with a grill but you can remove it to cook yakitori by resting the skewers over the main ceramic body (black).
This item is "Banko-yaki" or "Banko ware". It refers to a type of Japanese pottery that is known for its heat-resistant properties, making it suitable for use in high-temperature cooking and serving.
Specifications
- • Material: Stainless steel, ceramic, wood and diatomaceous earth
- • Dimensions: [Grill] 7.1" x 5.3" x 4.3" ht (18cm x 13.5cm x 11cm ht), [Grill wire] 5.9" x 5.9" x 0.1"ht (15cm x 15cm x 0.3cm ht)
- • Product of Japan
- • Comes with the grill, wooden mat and diatomaceous earth insert
How to use
Please pour water into the main ceramic body (less than 0.5" high so the water does not reach the charcoal) before use. This will contain the heat.
If using charcoal, place them into the diatomaceous earth insert (white) and heat over a gas stove (or other fire source).
Once the charcoal is lit, place the insert into the main ceramic body.
You can either use the net to grill single items or grill skewers without the net.
If using for a long time, please make sure that you always have some water remaining at the bottom. Without the water, too much heat will transfer to the surface, even with the wooden mat underneath.
Do not place this grill on a surface without the wooden mat.
Please be careful when transferring the insert (with charcoal) into the main body. Use protective gloves or tongs, and be cautious of falling ashes.
Charcoal should only be used in well ventilated areas.
California Proposition 65
WARNING: This product can expose you to chemicals including nickel and chromium, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to Proposition 65 Warnings.
Return Policy
If you are not satisfied with itemsMTC Kitchen accepts returns of any new and unused item in its original condition for a full refund or an exchange within 30 days of customer receipt. We reserve the right to refuse used or broken items. Please keep the packing slip and include it with the return packages. Without proof of purchase, we are unable to accept any items for return or exchange.
All items marked “Clearance” may not be returned or exchanged.
We do not reimburse shipping charges on returns.
Knives returned will have the shipping cost deducted from the refund total. The return shipment fee depends on your location and the quantity of knives that you're returning. If you would like to know the shipping fee, and estimated refund total, please contact us at info@mtckitchen.com
If you receive damaged, defective or incorrect items
If you receive damaged, defective, or incorrect items, we are committed to making it right. Please notify our customer service team within 48 hours of receiving your shipment, and include photos of any incorrect, damaged, or defective items as well as a photo of the condition of the shipping box and keep the entirety of the original items, all packaging, and packing materials for future inspection by the carrier.
We will provide a full refund of the purchase price and assist you with a new order if you would like a reshipment.
Any shipments replacing an incorrect item must be shipped to the order’s original shipping address only.
Refund Process
Upon receipt of your return or exchange, we will process your request within 3 business days. For returns, please allow up to 2 billing cycles for the refund to appear on your statement. If you would like to expedite the exchange process, please return your original item and place a new order for the item you want.
Customer Service
If you have any questions contact us at 201.806.1897 or info@mtckitchen.com
Monday through Friday 8:00am - 5:00pm EST
REGULAR PACKAGE DELIVERY
- For packages shipped to locations in the US, we use UPS Ground. UPS SurePost® may be used for extra small packages (under 12" cube) being delivered to PO addresses. UPS SurePost® combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.
- For ground shipments, orders placed Monday through Friday for in-stock items, will be processed within 3-5 business days.
- For expedited shipments, orders placed Monday through Friday by 3 am ET (excluding holidays) for in-stock items, will be processed within the same day. Orders placed after 11 am ET, Saturdays, Sundays or holidays for in-stock items, will be processed within the next or following business day. We may need to contact you to verify your order and shipping information. Please consider that even expedited shipping services may require additional time to complete the verification process.
- Business Days are Monday through Friday, excluding holidays. We are unable to ship or process orders on Saturdays, Sundays or the following holidays: New Year’s Day (the 2nd is a "Limited Service Day for UPS), Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Holiday, Day after Thanksgiving Day, Christmas Eve, Christmas Day, (the 26th is a "Limited Service Day for UPS) and New Year's Eve.
- Unfortunately we do not ship packages (over 12" cube) to PO Boxes with UPS Ground and UPS Expedited shipments as UPS does not deliver to PO Boxes.
BULK ORDER DELIVERY
- Please note that if your order weights over 150 lbs, it will be shipped and priced as a non-palletized shipment using "UPS Ground with Freight Pricing."
- This shipping service will be applied for deliveries within the contiguous United States and does not follow UPS's guaranteed delivery service policy.
- The lead days for packaging will be business days so the delivery date will be 10-12 business days.
INTERNATIONAL DELIVERY
- We currently pause international shipments. We will resume the service once our stock level becomes stable.
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