We are currently not accepting new expedited orders until further notice. Delays are due to high order volume and shortage of staff. Order processing and shipping confirmation emails will be delayed for 2-3 weeks from the time you placed your order.
Konbu (or kombu), a tall, dark green plant which grows in shallow to medium deep cold seawater, is an indispensable staple in the preparation of Japanese foods. This particular konbu has been aged for two years and is shredded to offer a faster way to prepare dashi stock. It allows a greater surface area to volume exposure, ensuring that the maximum umami is released into the stock. This is now a popular item for professional chefs in the Kanto (Tokyo- Yokohama) region. If you live in a region with hard water, then using cut dashi kombu is the best way to get the maximum flavor.
Kombu is not only rich in minerals, vitamins, iodine and fibers, but is also a concentrated source of natural glutamic acid (or glutamates). When combined with the inosinic acid in foods like katsuobushi (dried bonito), it enhances the umami. Umami-rich foods can be found in other parts of the world (like Parmigiano Reggiano cheese in Italy), and is an essential component in any cuisine. Today, chefs all over the world have learned to use and embrace kombu, to enhance the flavors of their food (and minimize the use of salt).
Most of the kelp consumed in Japan comes from the cold, clean waters off Hokkaido, the northern island. Among the many species, Ma-kombu (or true bull kelp) is known as the king of kelp because of its fragrant bouquet and its ability to produce crystal clear, mellow, sweet, rich and refined dashi stock. Two year old ma-kombu is harvested annually during a short period from mid-July through mid-August. After the early morning harvest hundreds of moist kelp leaves are spread out on pebbles on the beach and dried naturally in the sun. Before the sun goes down the partially dried kelp is brought inside the factory barn, stacked up and left for overnight storage. Next morning the kelp is again laid over the pebbles for further drying. This process is repeated for several more days.
Then the hard and dried kelp is left outside after sunset to absorb nighttime moisture, making the kelp flexible, allowing it to be stretched and tightly rolled for storage. The stretched kelp is then trimmed by hand to remove the wavy edge, sorted by size and quality and finally it is dried further in the barn. At the end of the process kelp weighs only about 9% of its original material.During the drying process as internal water evaporates, fine white powder seeps out from the interior and covers the surface. This powder is the source of fragrant sweetness and umami.
Matsumaeya was established in Osaka in 1912 and since then they have been providing quality kombu products to the culinary hubs all over Japan.
Manufacturer: Matsumaeya/松前屋 Ingredients: 2 year Ma-kombu (true bull kelp) 165g/5.8 oz Origin: 南茅部, Hokkaido in Japan Shelf Life: 9 months
We import food products from Japan via sea, so the shelf life will be shorter than it is in the Japanese markets. We guarantee that you will be satisfied with the freshness and quality of this product and that it will be delivered to you within any applicable expiration dates. Food products cannot be returned unless the expiration date is within 30 days when the item is delivered. If any food items in your order do not meet your expectations please contact us within 4 days after the receipt of your order. You can reach to us at email@example.com or (201) 806-1827.
If you are not satisfied with items
MTC Kitchen accepts returns of any new and unused item in its original condition for a full refund or an exchange within 30 days of customer receipt. We reserve the right to refuse used or broken items. Please keep the packing slip and include it with the return packages. Without proof of purchase, we are unable to accept any items for return or exchange.
All items marked “Clearance” may not be returned or exchanged. We do not reimburse shipping charges on returns.
Returning Knives which had delivered free of shipping fee
Knives returned will have the shipping cost deducted from the refund total. The return shipment fee depends on your location and the quantity of knives that you're returning. If you would like to know the shipping fee, and estimated refund total, please contact us at firstname.lastname@example.org
If you receive damaged, defective or incorrect items
If we made an error on your order or you received damaged, defective merchandise, please notify customer
service within 48 hours of receipt of shipment.
For items damaged in transit, please send pictures of damaged items and keep the entirety of original items, all packaging and packing materials for future inspection by carrier.
We will replace the items or refund the full amount of the purchase price including the cost of shipping.
Upon receipt of your return or exchange, we will process your request within 3 business days. For returns,
please allow up to 2 billing cycles for the refund to appear on your statement. If you would like to expedite
the exchange process, please return your original item and place a new order for the item you want.
If you have any questions contact us at 201.806.1897 or email@example.com
Monday through Friday 8:00am - 5:00pm EST
For Domestic Orders
REGULAR PACKAGE DELIVERY
For packages shipped to locations in the US, we use UPS Ground. UPS SurePost® may be used for extra small packages (under 12" cube) being delivered to PO/APO addresses. UPS SurePost® combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.
For ground shipments, orders placed Monday through Friday for in-stock items, will be processed within 8-10 business days.
For expedited shipments, orders placed Monday through Friday by 3 am ET (excluding holidays) for in-stock items, will be processed within the same day. Orders placed after 11 am ET, Saturdays, Sundays or holidays for in-stock items, will be processed within the next or following business day. We may need to contact you to verify your order and shipping information. Please consider that even expedited shipping services may require additional time to complete the verification process.
Business Days are Monday through Friday, excluding holidays. We are unable to ship or process orders on Saturdays, Sundays or the following holidays: New Year’s Day (the 2nd is a "Limited Service Day for UPS), Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Holiday, Day after Thanksgiving Day, Christmas Eve, Christmas Day, (the 26th is a "Limited Service Day for UPS) and New Year's Eve.
Unfortunately we do not ship packages (over 12" cube) to P.O. Boxes with UPS Ground and UPS Expedited shipments as UPS does not deliver to P.O. Boxes.
BULK ORDER DELIVERY
Please note that if your order weights over 150 lbs, it will be shipped and priced as a non-palletized shipment using "UPS Ground with Freight Pricing."
This shipping service will be applied for deliveries within the contiguous United States and does not follow UPS's guaranteed delivery service policy.
The lead days for packaging will be 2-4 business days so the delivery date will be 3-9 business days.
We ship all items except food products to Canada and Mexico. For other countries, currently we only accept orders for kitchen knives, knife accessories, cutting board and stainless steel kitchen utensils. via online store. Before moving forward to checkout page, please click the country flag on the bottom left side of the website, select your country flag and add items to your cart. Then proceed to check out (not "view cart") and you will be brought to the international checkout page. You will be able to see pricing in your currency as well as shipping and tax.
If you are looking to purchase other items, we can ship to forwarders within the contiguous U.S.. Please enter your forwarder's shipping address at checkout. If you need HS codes for each item, we are able to provide them.
UPS Worldwide Expedited will be used for international shipments. With shipping to Canada and Mexico, UPS Standard is also available.
Please note that your items are considered as imports. You will be fully responsible for import duties, taxes and brokerage fees (if any) in your country and they are not refundable.