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Any expedited shipping service is paused currently
Delays are due to high order volume and shortage of staff. Order processing and shipping confirmation emails will be delayed for 2 weeks from the time you placed your order.

NY/NJ/LA customers, for FAST and FREE SHIPPING over $50. ➜ Go to MTC Kitchen Home!

Shipping / Delivery

Due to the global health crisis, UPS has suspended all service guarantee for all shipments from any origin to any destination. Packages already with UPS may need additional transit days to complete delivery. Businesses closed at the time of delivery may experience their package being returned. We encourage customers to manage their delivery using UPS My Choice. For more information about UPS Service Guarantee Suspension, please visit https://www.ups.com/us/en/help-center/shipping-support/service-guarantee.page

For Domestic Orders

Regular Package Delivery

Shipping Method Cut-off time Estimated Delivery Date
Standard Orders placed Monday through Friday for in-stock items, will be processed within 2-3 business days 3-7 business days
UPS 3 Day Select Orders placed Monday through Friday by 3:00 am EST (excluding holidays) Before 3:00 am EST : 3 business days After 3:00 am EST : 4 business days
UPS 2nd Day Air Orders placed Monday through Friday by 3:00 am EST (excluding holidays) Before 3:00 am EST : 2 business days After 3:00 am EST : 3 business days
UPS Next Day Air Orders placed Monday through Friday by 3:00 am EST (excluding holidays) Before 3:00 am EST : Next business day After 3:00 am EST : 2 business days
  • For packages shipped to locations in the US, we use UPS Ground. UPS SurePost® may be used for extra small packages (under 12" cube) being delivered to PO/APO addresses. UPS SurePost® combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.
  • For expedited shipments, orders placed Monday through Friday by 3 am ET (excluding holidays) for in-stock items, will be processed within the same day. Orders placed after 3 am ET, Saturdays, Sundays or holidays for in-stock items, will be processed within the next or following business day. We may need to contact you to verify your order and shipping information. Please consider that even expedited shipping services may require additional time to complete the verification process.
  • Business Days are Monday through Friday, excluding holidays. We are unable to ship or process orders on Saturdays, Sundays or the following holidays: New Year’s Day (the 2nd is a "Limited Service Day for UPS), Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Holiday, Day after Thanksgiving Day, Christmas Eve, Christmas Day, (the 26th is a "Limited Service Day for UPS) and New Year's Eve. If you have any concerns regarding when your order will arrive, please contact us at info@mtckitchen.com or 201-806-1827.
  • Unfortunately we do not ship to P.O. Boxes with UPS Ground and UPS Expedited shipments as UPS does not deliver to P.O. Boxes.

Regular Package Shipping Fee

Shipping destinations within the contiguous U.S.
Shipping destinations to Alaska, Hawaii and US Territories
  • Shipping fees are determined by actual package weight or dimensional package weight and calculated by UPS live rate.
  • 3 Day, Next Day Shippings are not available for items shipped to Alaska, Hawaii and US Territories

Bulk Order Delivery

  • Please note that if your order weights over 150 lbs, it will be shipped and priced as a non-palletized shipment using "UPS Ground with Freight Pricing."
  • This shipping service will be applied for deliveries within the contiguous United States.
  • The lead days for packaging will be 2-4 business days so the delivery date will be 3-9 business days.
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