We are currently not accepting new expedited orders until further notice. Delays are due to high order volume and shortage of staff. Order processing and shipping confirmation emails will be delayed for 2-3 weeks from the time you placed your order.
This electric Nanbu cast iron griddle is a very popular equipment for restaurants and other food establishments that serve gyoza dumplings. This griddle will boil, steam and grill/sear your dumplings to perfection with a crispy skin and juicy filling.
Manufacturer: World Kitchen Tech Model: GS-1STR-N (Strong Type) Exterior Material: Stainless Steel Plate Material: Nanbu Cast Iron (the second photo shows the thickness) Cover Material: Molded Aluminum with Fluorocarcon Resin Coating Power: Single phase 120V 12A, 1400 Watt Heating Speed: 374°F to 428°F (7 min 30 sec to 12 sec) Temperature Range: 374 to 428 °F / 20 to 200 °C Exterior Dimensions: W8.9" x D18.1" x H10" (225 x 460 x 255mm) Plate Dimensions: W7.1" x D13.4" x H1.6" (180 x 340 x 40mm) Timer: 0-15 min with alarm Thermostat: Variable liquid expansion type Water Supply: Manual Click here to view Spec Sheet
The thickness of the nanbu cast iron facilitates even heating and excellent heat retention (Even placing frozen gyoza on this plate will not cool it down at all). - The plate divider acts like a dam to retain the appropriate water level and cook a smaller serving. - The thermostat allows you to obtain a consistent cooking temperature. - Removable lid for easy cleaning. - Low cost compared to other gyoza griddles. - Compact size.
-Set the thermostat to the desired cooking temperature - Once the plate is hot enough, brush it with some oil and place the dumplingsÂ - Add hot water until it reaches halfway up the dumplings - Set the timer (if needed) - Once all the water has evaporated, drizzle some oil over the dumplings and cook until the skin is golden and crispy
This unit is a direct import unit from Japan with no warranty and no repair service available. Please be aware that it is not UL or NSF certified so please ask a local agent whether you are allowed to use this unit or not. Only Instructions in Japanese are available.
If you are not satisfied with items
MTC Kitchen accepts returns of any new and unused item in its original condition for a full refund or an exchange within 30 days of customer receipt. We reserve the right to refuse used or broken items. Please keep the packing slip and include it with the return packages. Without proof of purchase, we are unable to accept any items for return or exchange.
All items marked “Clearance” may not be returned or exchanged. We do not reimburse shipping charges on returns.
Returning Knives which had delivered free of shipping fee
Knives returned will have the shipping cost deducted from the refund total. The return shipment fee depends on your location and the quantity of knives that you're returning. If you would like to know the shipping fee, and estimated refund total, please contact us at firstname.lastname@example.org
If you receive damaged, defective or incorrect items
If we made an error on your order or you received damaged, defective merchandise, please notify customer
service within 48 hours of receipt of shipment.
For items damaged in transit, please send pictures of damaged items and keep the entirety of original items, all packaging and packing materials for future inspection by carrier.
We will replace the items or refund the full amount of the purchase price including the cost of shipping.
Upon receipt of your return or exchange, we will process your request within 3 business days. For returns,
please allow up to 2 billing cycles for the refund to appear on your statement. If you would like to expedite
the exchange process, please return your original item and place a new order for the item you want.
If you have any questions contact us at 201.806.1897 or email@example.com
Monday through Friday 8:00am - 5:00pm EST
For Domestic Orders
REGULAR PACKAGE DELIVERY
For packages shipped to locations in the US, we use UPS Ground. UPS SurePost® may be used for extra small packages (under 12" cube) being delivered to PO/APO addresses. UPS SurePost® combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.
For ground shipments, orders placed Monday through Friday for in-stock items, will be processed within 8-10 business days.
For expedited shipments, orders placed Monday through Friday by 3 am ET (excluding holidays) for in-stock items, will be processed within the same day. Orders placed after 11 am ET, Saturdays, Sundays or holidays for in-stock items, will be processed within the next or following business day. We may need to contact you to verify your order and shipping information. Please consider that even expedited shipping services may require additional time to complete the verification process.
Business Days are Monday through Friday, excluding holidays. We are unable to ship or process orders on Saturdays, Sundays or the following holidays: New Year’s Day (the 2nd is a "Limited Service Day for UPS), Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Holiday, Day after Thanksgiving Day, Christmas Eve, Christmas Day, (the 26th is a "Limited Service Day for UPS) and New Year's Eve.
Unfortunately we do not ship packages (over 12" cube) to P.O. Boxes with UPS Ground and UPS Expedited shipments as UPS does not deliver to P.O. Boxes.
BULK ORDER DELIVERY
Please note that if your order weights over 150 lbs, it will be shipped and priced as a non-palletized shipment using "UPS Ground with Freight Pricing."
This shipping service will be applied for deliveries within the contiguous United States and does not follow UPS's guaranteed delivery service policy.
The lead days for packaging will be 2-4 business days so the delivery date will be 3-9 business days.
We ship all items except food products to Canada and Mexico. For other countries, currently we only accept orders for kitchen knives, knife accessories, cutting board and stainless steel kitchen utensils. via online store. Before moving forward to checkout page, please click the country flag on the bottom left side of the website, select your country flag and add items to your cart. Then proceed to check out (not "view cart") and you will be brought to the international checkout page. You will be able to see pricing in your currency as well as shipping and tax.
If you are looking to purchase other items, we can ship to forwarders within the contiguous U.S.. Please enter your forwarder's shipping address at checkout. If you need HS codes for each item, we are able to provide them.
UPS Worldwide Expedited will be used for international shipments. With shipping to Canada and Mexico, UPS Standard is also available.
Please note that your items are considered as imports. You will be fully responsible for import duties, taxes and brokerage fees (if any) in your country and they are not refundable.