Any expedited shipping service is paused currently Delays are due to high order volume and shortage of staff. Order processing and shipping confirmation emails will be delayed for 2 weeks from the time you placed your order.
Moshio literally means "seaweed salt" and displays a unique beige color and its flavor is round and rich due to the presence of ample minerals and other elements - calcium, potassium, magnesium, iodine and umami. Moshio is the earliest known sea salt produced by our Japanese ancestors nearly 2,500 years ago. Although Japan is surrounded by sea water, the country's humid, rainy climate has never been well suited for large-scale production of dry salt. Our ancestors made do with salt-ash, which they produced by spreading seaweed on the beach to dry between storms, rinsing the plants in an isolated saltwater pool, and then boiling the brine with bits of remaining seaweed in a clay pot over a wood fire to evaporate the water, crystallize the salt and reducing the seaweed pieces to ash.
This salt-ash mixture became the staple salt of the region. Today the production of ancient moshio continues and the one of the best, Amabito No Moshio, comes from Kamagari Bussan using somewhat refined more modern methods. Unpolluted salt water collected from the Seto-uchi Inland Sea is left in a large pool to stand for a while, evaporating some of the water and saturating the salt solution. Hon'dawara seaweed is then added to the salt water for infusion of its flavor and color. After some time the seaweed is removed and the salt water is transferred to and cooked in a large iron pot until it gradually begins to crystallize becoming a mass resembling a chunky sherbet. This is then put into a centrifuge to extract more water. The last step in the process is to cook the salt mass in a large pot over an open fire stirring continuously with a large wooden paddle. This removes almost all moisture and the salt becomes tiny, free-flowing granules.
Kamagari Bussan Company is located on the tiny island of Kami- Kamagari in the Seto Inland Sea off Hiroshima Prefecture in Western Japan. It is one of 3,000 such small islands in Japan. The population is also tiny, a mere 2,777 according to the latest census. In 1984 archeological digging revealed an ancient (3rd to 4th century AD) salt making pot. This find encouraged the locals to re-produce the historic ancient gray sea salt, and thus the Kamagari Bussan was established in 1998. Everyday at Kamagari Bussan 10 tons of seaweed infused water is processed with great labor and care. This production process results in only 200kg of precious, delicious seaweed salt.
Manufacturer: Kamagari Bussan Ingredients: Seto Inland Sea Water (with traces of seaweed) 100g/3.5 oz Country of Origin: Japan Shelf Life:
Mineral content: (g or mg per 3.5 ounces) Sodium:37.2g Calcium: 358mg Potassium: 552mg Magnesium: 826mg Iodine: 0.14mg
We import food products from Japan via sea, so the shelf life will be shorter than it is in the Japanese markets. We guarantee that you will be satisfied with the freshness and quality of this product and that it will be delivered to you within any applicable expiration dates. Food products cannot be returned unless the expiration date is within 30 days when the item is delivered. If any food items in your order do not meet your expectations please contact us within 4 days after the receipt of your order. You can reach to us at firstname.lastname@example.org or (201) 806-1827.
If you are not satisfied with items
MTC Kitchen accepts returns of any new and unused item in its original condition for a full refund or an exchange within 30 days of customer receipt. We reserve the right to refuse used or broken items. Please keep the packing slip and include it with the return packages. Without proof of purchase, we are unable to accept any items for return or exchange.
All items marked “Clearance” may not be returned or exchanged. We do not reimburse shipping charges on returns.
Returning Knives which had delivered free of shipping fee
Knives returned will have the shipping cost deducted from the refund total. The return shipment fee depends on your location and the quantity of knives that you're returning. If you would like to know the shipping fee, and estimated refund total, please contact us at email@example.com
If you receive damaged, defective or incorrect items
If we made an error on your order or you received damaged, defective merchandise, please notify customer
service within 48 hours of receipt of shipment.
For items damaged in transit, please send pictures of damaged items and keep the entirety of original items, all packaging and packing materials for future inspection by carrier.
We will replace the items or refund the full amount of the purchase price including the cost of shipping.
Upon receipt of your return or exchange, we will process your request within 3 business days. For returns,
please allow up to 2 billing cycles for the refund to appear on your statement. If you would like to expedite
the exchange process, please return your original item and place a new order for the item you want.
If you have any questions contact us at 201.806.1897 or firstname.lastname@example.org
Monday through Friday 8:00am - 5:00pm EST
For Domestic Orders
REGULAR PACKAGE DELIVERY
For packages shipped to locations in the US, we use UPS Ground. UPS SurePost® may be used for extra small packages (under 12" cube) being delivered to PO/APO addresses. UPS SurePost® combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.
For ground shipments, orders placed Monday through Friday for in-stock items, will be processed within 8-10 business days.
For expedited shipments, orders placed Monday through Friday by 3 am ET (excluding holidays) for in-stock items, will be processed within the same day. Orders placed after 11 am ET, Saturdays, Sundays or holidays for in-stock items, will be processed within the next or following business day. We may need to contact you to verify your order and shipping information. Please consider that even expedited shipping services may require additional time to complete the verification process.
Business Days are Monday through Friday, excluding holidays. We are unable to ship or process orders on Saturdays, Sundays or the following holidays: New Year’s Day (the 2nd is a "Limited Service Day for UPS), Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Holiday, Day after Thanksgiving Day, Christmas Eve, Christmas Day, (the 26th is a "Limited Service Day for UPS) and New Year's Eve.
Unfortunately we do not ship packages (over 12" cube) to P.O. Boxes with UPS Ground and UPS Expedited shipments as UPS does not deliver to P.O. Boxes.
BULK ORDER DELIVERY
Please note that if your order weights over 150 lbs, it will be shipped and priced as a non-palletized shipment using "UPS Ground with Freight Pricing."
This shipping service will be applied for deliveries within the contiguous United States and does not follow UPS's guaranteed delivery service policy.
The lead days for packaging will be 2-4 business days so the delivery date will be 3-9 business days.
We ship all items except food products to Canada and Mexico. For other countries, currently we only accept orders for kitchen knives, knife accessories, cutting board and stainless steel kitchen utensils. via online store. Before moving forward to checkout page, please click the country flag on the bottom left side of the website, select your country flag and add items to your cart. Then proceed to check out (not "view cart") and you will be brought to the international checkout page. You will be able to see pricing in your currency as well as shipping and tax.
If you are looking to purchase other items, we can ship to forwarders within the contiguous U.S.. Please enter your forwarder's shipping address at checkout. If you need HS codes for each item, we are able to provide them.
UPS Worldwide Expedited will be used for international shipments. With shipping to Canada and Mexico, UPS Standard is also available.
Please note that your items are considered as imports. You will be fully responsible for import duties, taxes and brokerage fees (if any) in your country and they are not refundable.